Money in and money out at bet360
At bet360 a deposit reaches your balance in about 6 minutes. You open the cashier, choose bKash, Nagad, Rocket or a bank transfer, type the amount on your phone and approve the payment request that arrives from the wallet. The balance updates on its own, so you can close the page and go back to the lobby. The smallest deposit we accept is ৳100.
Withdrawals take longer because a person reads every request. The usual wait is 42 minutes, and the smallest amount you can pull out is ৳1,100. Your daily ceiling starts at ৳230,000 and rises with your VIP tier: ৳420,000 at Silver, ৳750,000 at Gold and ৳1,400,000 at Platinum. Cashback is added on top of that at one of those four levels.
| Method | Deposit arrives | Withdrawal arrives |
|---|---|---|
| bKash | 6 min | 42 min |
| Nagad | 6 min | 42 min |
| Rocket | 6 min | 42 min |
| Bank Transfer | 6 min | 42 min |
The first payout is the slow one. One photo of a document, either your National ID card, passport or driving licence, has to be checked before money leaves for the first time, and that review takes about 6 hours. After it is on file, later requests go back to the normal queue. Full steps live in the withdrawal guide.
- Keep the wallet number in your own name. A deposit sent from a friend's bKash makes a payout almost impossible to release.
- Send money once. Duplicate deposits are returned to the wallet, but the return can take a day.
- Take a screenshot of the transaction ID before you close the bKash or Nagad message. It answers most delay questions in one line.
What the welcome offer actually asks of you
The first deposit gets 210% extra, capped at ৳6,000. Put in ৳1,000 and ৳2,100 lands in your bonus balance, so you start with ৳3,100 to play. The catch is ordinary and you should read it once: the bonus has to be played through 9 times before any of it, or anything won with it, can be withdrawn.
Playthrough means the bets you place, not the money sitting in your balance. On that same ৳1,000 deposit the counter is ৳18,900, and you have 7 days from the deposit to clear it. Miss the window and the bonus, plus winnings made with it, are taken back. Later deposits use the 21% reload offer instead, which carries the same 9× rule.
| Term | Value |
|---|---|
| Minimum deposit | ৳100 |
| Maximum bonus | ৳6,000 |
| Wagering | 9× the bonus |
| Offer window | 7 days |
| Eligible deposits | first one only |
Two smaller offers run alongside it. A daily cashback of 1.1% comes back on your play and needs no wagering, and a referral pays ৳350 when the friend you bring makes a first deposit. Cashback rises with your tier, so Gold members get more back each morning than Bronze. The bonus and VIP page lists every tier and its limits.
Slots and fishing titles count in full towards the 9×. Live dealer rounds and table games are weighted lower, which is normal everywhere and worth knowing before you pick a game to clear the counter. The bonus page shows that weighting before you claim, not after.
Answers the chat team gives daily
Twelve questions, in the order they land in the queue. Tap one to open it.
How long does a bKash deposit take to show up?
Usually well under 6 minutes. Approve the payment prompt inside bKash, come back to the cashier and wait for the status line to change to paid. If ten minutes pass with nothing, send chat the transaction ID from your bKash message. Do not send the money a second time; that creates a duplicate that has to be refunded manually.
Why is my withdrawal still pending after 42 minutes?
42 minutes is the normal wait, not a promise for every request. Friday evenings and match nights are busiest, so it can run longer. The two real blockers are a missing document on your first payout and a wallet number that does not match your account name. Chat can tell you which of the two is holding it.
What do I send before my first payout?
One clear photo of your National ID card, passport or driving licence, taken flat with all four corners visible, plus the wallet number you deposit from. The review takes about 6 hours. Once the document is on file, later withdrawals skip that step entirely and go straight into the normal queue.
Can I open more than one bet360 account?
No. One account per person, and the name on it must match the wallet and the document you send. Duplicate accounts are closed and the balance on them is frozen. If you have forgotten the details of the account you already have, ask chat to help you back in rather than starting a second one.
Does the 210% bonus apply to every deposit?
Only the first one. Deposit at least ৳100 and you get 210% extra on top, up to a cap of ৳6,000. Everything after that uses the 21% reload offer, and the 1.1% daily cashback keeps coming back on your play regardless of which bonus you claimed.
How do I clear the 9× wagering on a bet360 bonus?
Your bets have to add up to 9 times the bonus before money can leave. A ৳1,000 deposit gives a ৳2,100 bonus, so the counter sits at ৳18,900. You have 7 days from the deposit to reach it. If the window closes first, the bonus and anything won with it are removed from the balance.
Is there a fee on deposits or payouts?
We do not charge one. Your wallet or bank might add a charge of its own, especially on small transfers, so check their rate before sending. Amounts below ৳1,100 cannot be withdrawn at all, which is where most of the frustration about small payouts actually comes from.
Can I play without downloading the app?
Yes. Every game runs in the browser on Android and iPhone, including crash rounds and the fishing rooms. The app exists for faster loading and notifications, not for extra titles. Your balance, bonus progress and VIP tier are the same whichever way you sign in.
What does the bet360 app need to run?
Android 8.0 or newer and 36 MB of free space. The current build is version 2.9.20 and it costs nothing. Install it from the app download page, allow installs from your browser once, then sign in with the same details you use on the website.
Which bet360 games have the highest RTP?
Out of roughly 4,000 titles, Color Prediction sits highest at 97.7%, with Ways of the Qilin and King of Fishing on 97.2%. Mines Grand is 96.5% and Aviator 96.4%. RTP is a long run average across thousands of spins, so use it to compare rooms rather than to predict one session.
I forgot my password. How do I get back in?
Use the reset link on the login page and a code goes to the number saved on your account. If that number has changed, chat needs your full name, the wallet you deposit from and one document photo before they can update it. Nobody on our side will ever ask for your password.
How does VIP cashback reach my balance?
It is calculated on the turnover you generate and credited the next day, without a wagering condition attached. Bronze returns 1.1%, Silver 1.25%, Gold 1.4% and Platinum 1.55%. Gold and above also get a personal manager, a birthday bonus and a much higher daily withdrawal limit.
Getting help on a match night
Live chat is open 24/7 and is the fastest route to a person. Have three things ready before you open it: your registered number, the transaction ID of any deposit in question, and a screenshot of the error if there is one. Those three details turn a ten minute back and forth into a single reply.
Most questions never reach chat because they are already written down. Deposit steps sit in the deposit guide, payout steps in the withdrawal guide, and the differences between bKash, Nagad, Rocket and bank transfer are compared on one page in the payment methods guide. We do not run an email inbox, so everything goes through chat or the help centre.
Still deciding? Create your bet360 account in a few minutes, or go back to the home page and look through the game lobby first.