bet360 Terms & Conditions
The rules that apply to every account, deposit, bonus and payout on this site. One page, written in plain English, current as of today.
What these terms cover
bet360 is an online gaming site built for players in Bangladesh. This page sets out the rules that apply when you register, send money in, claim an offer or ask for a payout. Read it before you open an account. Using the site, the app or any game on it means you accept everything written here.
The wording is short on purpose. Where a rule depends on a number, the number is on this page. Where a decision is ours, we say so and explain how to raise it with support.
Opening an account with bet360
One person, one account. You must be 18 or older and living in Bangladesh to register. Sign up with the name printed on your ID, your own date of birth and a phone number that belongs to you.
Registering twice, or opening a fresh account after an earlier one was closed, breaks these terms. When we spot a duplicate we move any genuine balance into the older account and close the newer one. Attempts to hide a duplicate by changing a digit in the phone number are treated the same way.
Your username and password are yours to protect. Do not share them and do not let anyone else play on your account. Every bet placed with your login counts as yours, whether you placed it or not.
- An account cannot be sold, transferred or used as security for a loan.
- Accounts held by a person under 18 are closed and the balance is returned to the payer.
- You may close your own account at any time through live chat.
Money in, money out
Four routes work from a Bangladeshi wallet or bank: bKash, Nagad, Rocket and Bank Transfer. A deposit usually lands in 6 minutes. A withdrawal usually arrives in 42 minutes once it has been approved.
Send money only from a wallet or bank account in your own name. A deposit that arrives from someone else's bKash number counts as a third-party payment. We return those to the sender and the bonus attached to them is cancelled.
The PIN rule
The site never asks for your wallet PIN, your one-time code or your card number in a chat window. Any message that does is not from us, even if it carries our logo. Close it and report the sender to support.
| Item | Rule |
|---|---|
| Minimum deposit | ৳100 |
| Minimum withdrawal | ৳1,100 |
| Typical deposit time | 6 minutes |
| Typical withdrawal time | 42 minutes |
| Daily withdrawal limit at Bronze | ৳230,000 |
| Playthrough on bonus credit | 9 times |
| Time allowed to finish it | 7 days |
How the welcome bonus and wagering work
The first deposit carries 210% extra up to ৳6,000. That extra is bonus credit, not cash. It sits beside your own money and cannot be withdrawn until the playthrough attached to it is finished.
Wagering runs at 9 times. A round counts when it settles, not when you open it, and void or cancelled rounds do not count at all. If the balance of bonus and cash gets confusing, ask support to explain your own account before you claim anything.
Deposits after the first can take the 21% reload offer. Settled play also returns 1.1% cashback each day. When you invite a friend and that friend deposits and finishes the welcome playthrough, ৳350 is paid to you.
Bonus credit expires 7 days after it is added. Whatever is left unplayed at that point is removed, and only your own remaining balance stays in the account.
Withdrawals and identity documents
The smallest withdrawal is ৳1,100. Before your first payout we need to see who you are. Send one photo document through the cashier: National ID Card (NID), Passport or Driving Licence. A reviewer looks at it within 6 hours, so a first payout can take up to 6 hours in total. Later withdrawals go back to the usual 42 minutes.
Withdraw to a wallet or bank account in the same name as your account. A different name is the single most common reason a payout is held, and fixing it takes far longer than getting it right the first time.
What makes a document photo pass
All four corners in frame, no flash glare across the number, and the photo taken on a flat surface rather than at an angle. Send the full page, not a cropped corner. A second document is only requested when the first is unreadable.
Account levels and what changes
Level is set by monthly turnover. Bronze is where every account starts, and the daily payout ceiling there is ৳230,000. Silver begins at ৳30,000 of monthly turnover, Gold at ৳100,000 and Platinum at ৳350,000. Higher levels raise the daily ceiling, lift the cashback rate and add a birthday bonus. Gold and Platinum also come with a personal manager who handles payout questions directly.
| Level | Monthly turnover | Cashback | Daily payout limit | Birthday bonus | Personal manager |
|---|---|---|---|---|---|
| Bronze | ৳0 | 1.1% | ৳230,000 | None | No |
| Silver | ৳30,000 | 1.25% | ৳420,000 | ৳300 | No |
| Gold | ৳100,000 | 1.4% | ৳750,000 | ৳660 | Yes |
| Platinum | ৳350,000 | 1.55% | ৳1,400,000 | ৳1,500 | Yes |
Games, providers and fair play
Around 4,000 games run on the site, supplied by PG Soft, FA Chai, KA Gaming, CQ9, Evolution, JDB and Sexy Gaming. Each game page shows its return-to-player figure, and most titles open from ৳2 a round.
If a round breaks because of a software fault, that round is void and the stake goes back to your balance. A screenshot helps, but the game log decides the outcome. We do not change a game's return setting while a round is still open, and we do not alter results by hand.
On sports markets, a bet placed after an event has started, or on a market we have suspended, is void and refunded. Where two sources disagree on a final score, the official competition result settles the market.
The bet360 app and device rules
The current build is version 2.9.20: 36 MB, Android 8.0 or newer, free to install. Take the file from the app page on this site and nowhere else. Packages offered in Facebook groups or Telegram channels are not ours and are built to take your login.
Log out before you hand a phone to someone else. If the phone is lost, message live chat and we freeze the session from our side while you set a new password.
When these terms change
We update this page when payment rules, bonus numbers or local law change. The version published here is the one that counts, and it replaces earlier wording the moment it goes live. If a change affects money already sitting in your account, we give notice in the app and in the help centre before it takes effect.
Playing on after an update means you accept it. If you do not accept it, stop playing and withdraw your balance first, since a closed account still pays out money that belongs to you.
Where to ask about a rule
Live chat is open 24 hours a day, every day, and it is the fastest route for anything tied to a specific account or payout. General questions about how a rule works belong in the help centre, where the deposit and withdrawal guides walk through each step with the current limits.
Points players ask about most
Can I open a second bet360 account after closing the first?
No. One account per person is the rule, and a closed account does not free up a slot. If you want to play again, ask live chat to reopen the original so your history and level stay with you.
Why did my first withdrawal take longer than 42 minutes?
The first payout includes the document review, which can take up to 6 hours. Once that is done, later withdrawals go through in about 42 minutes. A wallet name that differs from your account name will add time on top.
What happens to bonus credit I have not played through yet?
It stays in the account for 7 days. After that the unplayed credit is removed and your own balance is untouched. Nothing is deducted from cash you deposited yourself.
Is the daily payout limit per account or per wallet?
Per account. The count resets at midnight Bangladesh time, which is UTC+06. The limit depends on your level, starting at ৳230,000 a day at Bronze and rising from there.
Can a friend deposit into my account for me?
No. Money has to come from a wallet or bank account in your own name. Third-party deposits are returned to the sender and any bonus attached to them is cancelled.
Agreed with everything above? You can open a bet360 account now, or head back to the home page and look through the games first.